Case 01|Brand Marketing · Winter Campaign

Case 01|Brand Marketing · Winter Campaign

Case 01|Brand Marketing · Winter Campaign

Case 01|Brand Marketing · Winter Campaign

European Consumer Insights for a Winter Campaign

European Consumer Insights for a Winter Campaign

European Consumer Insights for a Winter Campaign

European Consumer Insights for a Winter Campaign

Turning Consumer Emotions Into Campaign Strategy

Turning Consumer Emotions Into Campaign Strategy

Turning Consumer Emotions Into Campaign Strategy

Turning Consumer Emotions Into Campaign Strategy

A global lifestyle brand wanted to deeply understand the home life and emotional needs of winter consumers — and translate that understanding into a campaign that would resonate.

A global lifestyle brand wanted to deeply understand the home life and emotional needs of winter consumers — and translate that understanding into a campaign that would resonate.

A global lifestyle brand wanted to deeply understand the home life and emotional needs of winter consumers — and translate that understanding into a campaign that would resonate.

45 participants interviewed

45 participants interviewed

45 participants interviewed

3 languages

3 languages

3 languages

3 markets

3 markets

3 markets

14 days to insights

14 days to insights

14 days to insights

The Challenge

The Challenge

What Does Winter Really Mean to European Consumers?

What Does Winter Really Mean to European Consumers?

What Does Winter Really Mean to European Consumers?

What Does Winter Really Mean to European Consumers?

A global lifestyle brand needed to understand how European consumers experience winter at home — emotionally, visually, and culturally — before shaping its seasonal campaign.

A global lifestyle brand needed to understand how European consumers experience winter at home — emotionally, visually, and culturally — before shaping its seasonal campaign.

A global lifestyle brand needed to understand how European consumers experience winter at home — emotionally, visually, and culturally — before shaping its seasonal campaign.

Insights Labs

FRAGMENTED USER FEEDBACK

AI handles

Team focuses

Insights Labs

Everything blended

Everything blended

AI handles

Team focuses

Insights Labs

Everything blended

Everything blended

AI handles

Team focuses

Insight Flow

Insight Flow

Insight Flow

Insight Flow

01

Real Users

Multilingual Interviews

02

Emotional Signals

03

Visual Direction

04

01

01

Real Users

Real Users

Real Users

02

Multilingual Interviews

Multilingual Interviews

Multilingual Interviews

02

03

Emotional Signals

Emotional Signals

Emotional Signals

03

04

Visual Direction

Visual Direction

Visual Direction

04

05

Campaign Messaging

Campaign Messaging

Campaign Messaging

05

Campaign Messaging

05

Client of Agency

What We Did & Delivered

Heard in Europe. Built for the Market

Recruited target consumers across Europe Ran AI-led interviews in German, French, and English Captured real stories, emotions, and lifestyle contexts Translated user feedback into campaign themes, visual cues, and copy directions.

45

consumer interviews

6

emotional themes

4

visual directions

8

campaign messaging angles

Client of Agency

What We Did & Delivered

Heard in Europe. Built for the Market

Recruited target consumers across Europe Ran AI-led interviews in German, French, and English Captured real stories, emotions, and lifestyle contexts Translated user feedback into campaign themes, visual cues, and copy directions.

45

consumer interviews

6

emotional themes

4

visual directions

8

campaign messaging angles

Client of Agency

What We Did & Delivered

Heard in Europe. Built for the Market

Recruited target consumers across Europe Ran AI-led interviews in German, French, and English Captured real stories, emotions, and lifestyle contexts Translated user feedback into campaign themes, visual cues, and copy directions.

45

consumer interviews

6

emotional themes

4

visual directions

8

campaign messaging angles

Client of Agency

What We Did & Delivered

Heard in Europe. Built for the Market

Recruited target consumers across Europe Ran AI-led interviews in German, French, and English Captured real stories, emotions, and lifestyle contexts Translated user feedback into campaign themes, visual cues, and copy directions.

45

consumer interviews

6

emotional themes

4

visual directions

8

campaign messaging angles

Client Impact

Where User Truth Meets Creative Direction

Where User Truth Meets Creative Direction

Where User Truth Meets Creative Direction

Where User Truth Meets Creative Direction

The research helped the brand move from broad winter assumptions to locally grounded creative direction — shaping both the visual language and copy strategy of the campaign.

The research helped the brand move from broad winter assumptions to locally grounded creative direction — shaping both the visual language and copy strategy of the campaign.

The research helped the brand move from broad winter assumptions to locally grounded creative direction — shaping both the visual language and copy strategy of the campaign.

"This changed how we see our users."

“These insights shaped the visual and copy direction of our winter campaign. For the first time, we understood not just what European users said, but the emotions behind their words.”

Anna

User Researcher

"This changed how we see our users."

“These insights shaped the visual and copy direction of our winter campaign. For the first time, we understood not just what European users said, but the emotions behind their words.”

Anna

User Researcher

Based in the Bay Area

Based in the Bay Area

Based in the Bay Area

Based in the Bay Area